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Strategic Customer Executive
Location:
Munich
Description:
Join our family at Pricefx, a leading SaaS Pricing (Price Optimization & Management) and CPQ (Configure-Price-Quote) vendor. Experiencing consistent annual growth, Pricefx remains committed to stable employment . We value flexibility and provide home office and remote work opportunities. Our product boasts outstanding customer reviews ranging from small companies to renowned names such as Michelin, Sonoco, Avery Dennison , and Bosch . With branches in 7 countries and over 30 nationalities, Pricefx is a genuinely international and diverse company , fostering a warm, welcoming, and respectful environment. Join us at Pricefx and be part of a winning team that values your unique contributions, encourages accountability and personal growth, and celebrates collective achievements. Your mission Your mission is to ensure that Pricefx’s largest and most strategic customers are understood and supported in a way that allows them to: Achieve maximum value from Pricefx solutions Maximize the use of Pricefx across their enterprise and Become a strong advocate for our solutions internally and externally to other customers. The Strategic Customer Executive executes these three things by: Being a trusted resource and advisor to key executives and influencers across the various business units and geographies, Understanding and influencing the customer’s pricing roadmap and the key influencers in the customer organization Finding ways to accelerate value capture and ARR growth with the customer Advising them on the prescriptive delivery guidelines when it comes to their solution and rollout Driving the expansion opportunities to realize that solution Helping the customers identify and measure the value achieved with our pricing solutions, Ensuring proper governance for inflight projects delivered by Pricefx or our Ecosystem partners Becoming strong advocate for our solutions at the customer, and Advocating for the customer inside of Pricefx The SCE’s goals are: Driving expanding revenue for Pricefx from this customer, Maintaining high net recurring revenue rates (NRR) Maintaining high customer reference ability and NPS You will be in charge of... Driving Pricefx’s strategy for these customers Identifying and understanding customer problems needing solutions Identifying growth opportunities, removing barriers, and building a long-term roadmap for future customer expansions of Pricefx solutions Mapping the customer’s organization and driving a networking plan for executives and influencers throughout the organization Arming the customer mobilizers and champions with information needed to help them realize their goals Responsible for identifying the holistic risk level of the customer and then crafting and executing the mitigation plan. Coordinating activities and engagement across Pricefx (including professional services, customer support, product team, and industry experts) with the customer – you are the focal point for all Pricefx engagement What should you have to succeed? Understanding of the dynamics of working with large multi-national companies in manufacturing and distribution industries Experience leading technology transformations across large enterprises Ability to resolve complex issues across multiple stakeholders, internally and externally Experience consulting and negotiating with senior executives Familiarity with the order-to-cash cycle and pricing concepts Comfortable demonstrating use cases and business scenarios in software and articulating the value that these solutions bring to the customer Excellent presentation skills and executive presence (e.g., you can have a software value and P&L discussion with a CXO) Ability to quickly understand our customers’ various business models/markets Strong written and verbal communication skills Technical aptitude and ability to understand software applications Enthusiasm for working with and directing cross-departmental and cross-functional teams to create improvements or solve issues Ability to work with minimal or no supervision Ability to work in high-pressure situations and navigate in an ambiguous environment Position’s KPIs: Expansion Revenue acquisition Retention of Annual Recurring Revenue Adoption of Pricefx solutions across the customer’s enterprise Case studies conducted & collected Net Promoter score for your customers Referrals/references obtained This would make it easier… Software consultative background with pricing or financial experience Certified Pricing Professional (CPP) Experience with implementation of Enterprise software 8 to 10 years of related experience managing customer relationships for an enterprise software, preferably in high-growth, software-as-service (SaaS) environments Location Germany - remote / home office Other specifics... Applicants need to have valid permission to live and work in the Germany (we do not provide any assistance with work permit transcripts) We offer a full-time employment contract Ability to travel domestically up to 30%, occasional international travel What will you love about us? Our employees appreciate the warm and friendly atmosphere, as well as the flexibility and growth opportunities we provide. Check out our Glassdoor & Atmoskop scores and reviews.We will support your home office setup with a monthly IT allowance. We prioritize work-life balance and, in addition to vacation, offer work anniversary, birthday, and CSR days off. Building a sense of community is important. We organize regular virtual or in-person meetups and many social activities and challenges. We’re proud also to offer some amazing benefits. We will allow you to bring your own working equipment by providing monthly allowances (laptop, cell, home office) in the total amount of 400 EUR/month 50 EUR tax free monthly benefit vouchers Up to 60 EUR public transport tickets/passes reimbursement A great work-life balance, where you can work full-time on a flexible schedule IN CASE YOU ARE INTERESTED, PLEASE MAKE SURE TO SEND US YOUR CV IN ENGLISH LANGUAGE. Before you apply please visit the link below, read GDPR information and give us your consent with data processing. GDPR for candidates
Company:
Pricefx
Posted:
June 17 on JobScore
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