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Patient Liaison in Geilenkirchen NATO Air Base
Location:
Geilenkirchen
Description:
Job Title: Patient Liaison (Geilenkirchen NATO Air Base) Job Type : Part-time Responsibilities: Patient Advocacy: Serve as a liaison between patients and healthcare providers, ensuring patients' needs, concerns, and preferences are effectively communicated and addressed. Cultural Sensitivity: Demonstrate a deep understanding of cultural nuances to facilitate effective communication between patients and healthcare professionals, fostering a comfortable and inclusive environment. Appointment Coordination: Assist patients in scheduling appointments, coordinating transportation, and navigating the healthcare system, ensuring timely access to medical services. Information Conveyance: Clearly communicate medical information, treatment plans, and follow-up instructions to patients, helping them comprehend and actively participate in their healthcare journey. Conflict Resolution: Address and resolve patient concerns or issues promptly, working collaboratively with healthcare teams to ensure a positive patient experience. Patient Education: Provide information to patients about available healthcare services, preventive care, and resources, promoting health literacy and empowerment. Documentation: Maintain accurate and confidential records of patient interactions, ensuring compliance with privacy and confidentiality regulations. Collaboration with Healthcare Teams: Collaborate with medical professionals, administrative staff, and other healthcare team members to facilitate cohesive and patient-centered care. Qualifications: Fluency in English and German. Excellent interpersonal and communication skills. Previous experience in a patient liaison or customer service role within a healthcare setting is preferred. Cultural awareness and sensitivity to effectively engage with a diverse patient population. Strong organizational skills and attention to detail. Familiarity with healthcare systems and processes. Powered by JazzHR
Company:
Ladgov
Posted:
January 2 on The Resumator
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